What is a "private" or "unadvertised" bridal collection?
The term private collection or private line basically means that these dresses are made by reputable dress designers, but they not advertised online, or in print. These dresses can only be viewed and purchased at authorized bridal shops.
Do I need an appointment?
No. We always welcome walk-in customers. However, during peak seasons we can be very busy so having an appointment insures that we will have a dressing room waiting for you. If you choose not to make an appointment just remember that customers with appointments come first and there may be a short wait for a dressing room.
Will you buy my used wedding and/or prom gowns?
No. All of our merchandise is new, we do not sell or consign any used garments.
Do you special order?
Gowns and accessories are available to purchase "as is" off the rack, or current styles can be special ordered in different sizes and colors to suit your needs. These garments are cut and prepared to the manufacturer's delivery schedule, which can range from 10 to 24 weeks for standard delivery. Rush cuts are available for an additional fee imposed by the manufacturers; this fee does not include express shipping charges. Delivery times on rush cuts vary for each manufacturer. Please remember that "special order" does not mean "custom order" and will require alterations at an additional cost.
Are deposits required for special orders?
A 60% non-refundable deposit is required at the time of your order. The balance is due within 30 days of you being notified that your order has arrived.
Do you have a payment plan or lay-away?
Yes, you can lay-away any bridal merchandise with a 30% deposit for up to 90 days. Merchandise not picked up within the 90 day lay-away period will be returned to stock. No refunds are issued on lay-away deposits and/or payments.
Do you accept returns?
No, all sales are final. This final sale policy is consistent with the industry standard for bridal and special occasion apparel.
What size gown will I need?
We will take your measurements and then compare those to the size chart provide by the manufacturer to determine the correct size. Please note that formal wear is cut small so you may need a larger size than your normal clothes. Also, this is not a made-to-measure order, so alterations will be required.
Can I have my dress altered at Bridal Traditions?
Yes, We have an independent on-site alteration shop located on the premises. You will need to call Julie at Sew Fitting (828-292-9123) directly to set up your alterations appointment. If Julie is booked up please visit our services page for contact information on other local seamstresses. Bridal Traditions assumes no responsibility or liability for work completed by Sew Fitting or the individuals on our referral list.
What about pressing and/or steaming?
Full price dresses purchased at Bridal Traditions get one complimentary pressing. We will press clearance or sale dresses at a discounted rate. There is a pressing fee for any dress that needs a second pressing. Bridal gowns are pressed on Wednesday for a Friday pickup. If you need to pickup your dress on a day other than Friday please let us know so we can schedule that pickup for you.