Special Order Policies
Bridal and Bridesmaid Dresses
1. All Sales are Final - No Returns, Refunds, Exchanges, or Cancellations.
2. Customer agrees to the size, color, and style being ordered.
3.All orders require a 60% non-refundable deposit prior to being ordered. Bridesmaid orders will not be placed until all attendants have provided measurements and have placed a minimum of 60% down.
4.Balance is due within 30 days of merchandise arrival. Merchandise not picked up at the end of 30 days will be considered abandoned, all deposits and payments will be forfeited, and merchandise will become the property of Bridal Traditions. This includes merchandise that has been paid for in full. There will be no refunds given on abandoned merchandise.
5.Merchandise must be paid in full prior to pick up and/or alterations.
6.Prices do not included alterations. Alterations are the responsibility of the customer.
7. Customer understands that multiple fittings will be necessary to achieve a proper fit.
8.Bridal Traditions assumes no responsibility for any merchandise once it leaves the premises. It is the customer’s responsibility to inspect their merchandise prior to taking it out of the store.
9.Customer will not hold Bridal Traditions liable for manufacturer/shipping delays, defects, and/or dye lot variations.
10.Customers are required to sign a special order contract at the time of order. Customer has the right to request a complete copy of the special order policies.
11.When submitting measurements online it is the customer’s responsibility to provide accurate measurements and to choose their own size. ***Please note sizes are based on approximate body measurements and may differ slightly by style. Dresses can be taken in approximately 2 sizes if too large, but they cannot always be let out if too small.***
Tuxedo Ordering Policies
Initial fittings should be done at least 4 -6 weeks prior to the wedding, sooner for spring and fall weddings.
A 60% down payment is required on each tux being ordered.
Tuxes are ready for final fitting on the Wednesday or Thursday afternoon before your wedding/event. You will be notified by phone when your tuxes arrive. All tuxes must be tried on no later than 5:30p.m. on the Thursday before the wedding/event to guarantee the fit. Keep in mind that rental tuxedos are manufactured to fit a wide range of body styles, and will not fit like a custom tailored suit. We strongly suggest that tuxes be tried on in the store so that we can take care of any alterations immediately.
All tuxes must be returned no later than 6pm on the Monday following the wedding/event.
When submitting measurements online it is the customer’s responsibility to provide accurate measurements. Any persons not being measured in the store needing replacements due to being mis-sized will be charged shipping. Shipping charges must be paid before the replacement piece will be ordered.
Shipping charges are as follows:
Regular UPS $15.00 (ordered by 5:30 on Thursday will receive on Friday)
Overnight Saturday Delivery $60.00(ordered after 5:30 on Thursday and before 5:30 Friday will receive on Saturday by 1:00pm)
Bridal Traditions assumes no responsibility for instances when the tuxedo shipping department is closed prior to 5:30p.m