FAQ
Do i need an appointment?
Reservations are highly recommended, and are currently required after 4p Tuesday through Friday and on Saturday, but we are opening back up to allow walk-ins during the slower times of the week. Check the Hours & Location page for current walk-in hours.
Will you buy my wedding dress or prom dress?
The answer to this is a simple we're sorry, but No. We also do not consign any merchandise. All of our gowns are new, and purchased directly from designers and manufacturers.
Do you sell off the rack?
Yes
Do you special order?
Current styles can be special ordered in different sizes and colors to suit your needs. These garments are cut and prepared to the manufacturer's delivery schedule, which can range from 10 to 24 weeks for standard delivery. Rush cuts may be available for an additional fee imposed by the manufacturers; this fee does not include express shipping charges. Delivery times on rush cuts vary for each manufacturer. Please remember that "special order" does not mean "custom order" and will require alterations at an additional cost.
Do you have a payment plan or layaway?
Yes, dresses purchased off the rack can be held in layaway for 30% down and payments made every 30 days. Special orders require 60% up front and the balance is due when the dress arrives.
Do you accept returns?
No, all sales are final. We also do not issue refunds for merchandise being held in layaway. This final sale policy is consistent with the industry standard for bridal and special occasion apparel.
Do you do alterations?
No, We do not provide alterations in store. You can find a list of qualified seamstresses under the services tab of this website.
