Rental Ordering Policies
Ordering: We recommend that measurements be done/submitted 4 -6 weeks prior to the wedding, sooner for spring and fall weddings. We can still work on super short time frames, but caution that sizes can sell out for certain styles and/or colors the closer the order is placed to use date.
A minimum 60% down payment is required on each rental before it is reserved. Smaller orders are required to be paid in full up front.
Fitting: Tuxes arrive in-store and are ready for a final fitting typically 2-3 days before the wedding/event. You will be notified by text message when your items arrive. All rentals must be tried on no later than 5:00p.m. on Thursday to guarantee the fit. Any balance due must be paid before rentals can leave the store.
Keep in mind that rental tuxedos are manufactured to fit a wide range of body styles, and will not fit like a custom tailored suit. We strongly suggest that tuxes be tried on in the store so that we can take care of any adjustments or re-orders immediately.
When submitting measurements online it is the customer’s responsibility to provide accurate measurements. Any persons not being measured in the store needing replacements due to being mis-sized will be charged shipping. Shipping charges must be paid before the replacement piece will be ordered.
Shipping charges are as follows:
Regular UPS $15.00+ (ordered by 5:30 on Thursday will receive on Friday)
Overnight Saturday Delivery $35.00 - $70.00 (ordered after 5:30 on Thursday and before 5:30 Friday will receive on Saturday by 1:00pm)
Bridal Traditions assumes no responsibility for instances when the tuxedo shipping department is closed prior to 5:30p.m
Cancellations: We will refund deposits, less a $25 service fee for rental orders that are cancelled prior to going into production at the warehouse. No refunds will be issued for orders that have already gone into production, shipped, or arrived at the store.
Returns: All tuxes must be returned no later than 6pm next business day. There is a $50 per day late fee for each day the rental is late. If rental items are not returned in a reasonable amount of time the merchandise will be reported as stolen, which can result in felony charges for theft.