Dress Ordering Policies
Includes any special order dress
1. All Sales are Final - No Returns, Refunds, Exchanges, or Cancellations.
2. Customer agrees to the size, color, and style being ordered.
3.All orders require a 60% non-refundable deposit prior to being ordered. Bridesmaid orders will not be placed until all attendants have provided measurements and have placed a minimum of 60% down.
4.Balance is due within 30 days of merchandise arrival. Merchandise not picked up at the end of 30 days will be considered abandoned, all deposits and payments will be forfeited, and merchandise will become the property of Bridal Traditions. This includes merchandise that has been paid for in full. There will be no refunds given on abandoned merchandise.
5.Merchandise must be paid in full prior to pick up and/or alterations.
6.Prices do not included alterations. Alterations are normal and necessary to achieve a proper fit for formal wear. Bridal Traditions will not be held responsible for alteration charges.
7.Bridal Traditions assumes no responsibility for any merchandise once it leaves the premises. It is the customer’s responsibility to inspect their merchandise prior to taking it out of the store. Any manufacturer defect must be reported within 5 business days, prior to leaving the store.
8.Customer will not hold Bridal Traditions liable for manufacturer/shipping delays, defects, and/or dye lot variations.
9.Customers are required to sign a special order contract at the time of order. Customer has the right to request a complete copy of the special order policies.
10.When submitting measurements online it is the customer’s responsibility to provide accurate measurements and to choose their own size. Bridal Traditions will not be held responsible for any sizing issues when we do not provide the measurements.
***Please note sizes are based on approximate body measurements and may differ slightly by style. Dresses can be taken in approximately 2 sizes if too large, but they cannot always be let out if too small.***