Detailed Dress Ordering Policies
1. All Sales are Final - No Returns, Refunds, Exchanges, or Cancellations.
2. The customer has the final say in the size that is ordered, but we will give our opinion on what the best fit will be based on your measurements and our experience.
3. All orders require a 60% non-refundable down payment at the time of order.
4. Orders must be picked up within 30 days of arrival. Merchandise not picked up at the end of 30 days will be considered abandoned, all deposits and payments will be forfeited, and the merchandise will become the property of Bridal Traditions. This includes merchandise that has been paid for in full. There will be no refunds given on abandoned merchandise.
5. The account balance must be paid in full before or at pick up.
6. Prices do not include alterations. Alterations are normal and necessary to achieve a proper fit for formal wear. Bridal Traditions will not be held responsible for alteration charges. We also do not offer in house alteration, but can provide you with a list of reputable seamstresses.
7. Bridal Traditions assumes no responsibility for any merchandise once it leaves the premises. It is the customer’s responsibility to inspect their merchandise and report any manufacturer defects or damage before taking it out of the store.
8. Bridal Traditions will not be held liable for manufacturer/shipping delays, defects, and/or dye lot variations.
9. When submitting measurements online it is the customer’s responsibility to provide accurate measurements and to choose their own size. Bridal Traditions will not be held responsible for any sizing issues when we do not provide the measurements.
10. Customers are required to sign a legally binding special order contract at the time of order, confirming that they are aware of our policies and are in agreement with said policies.
Please note
2. The customer has the final say in the size that is ordered, but we will give our opinion on what the best fit will be based on your measurements and our experience.
3. All orders require a 60% non-refundable down payment at the time of order.
- Bridesmaid orders will not be placed until all attendants have provided measurements and have placed a minimum of 60% down.
4. Orders must be picked up within 30 days of arrival. Merchandise not picked up at the end of 30 days will be considered abandoned, all deposits and payments will be forfeited, and the merchandise will become the property of Bridal Traditions. This includes merchandise that has been paid for in full. There will be no refunds given on abandoned merchandise.
- Merchandise will be released to anyone with the order information (i.e. customer name), if there is anyone that is not authorized to pick up merchandise it the customers responsibility to communicate that to Bridal Traditions staff.
5. The account balance must be paid in full before or at pick up.
6. Prices do not include alterations. Alterations are normal and necessary to achieve a proper fit for formal wear. Bridal Traditions will not be held responsible for alteration charges. We also do not offer in house alteration, but can provide you with a list of reputable seamstresses.
7. Bridal Traditions assumes no responsibility for any merchandise once it leaves the premises. It is the customer’s responsibility to inspect their merchandise and report any manufacturer defects or damage before taking it out of the store.
8. Bridal Traditions will not be held liable for manufacturer/shipping delays, defects, and/or dye lot variations.
9. When submitting measurements online it is the customer’s responsibility to provide accurate measurements and to choose their own size. Bridal Traditions will not be held responsible for any sizing issues when we do not provide the measurements.
10. Customers are required to sign a legally binding special order contract at the time of order, confirming that they are aware of our policies and are in agreement with said policies.
Please note
- Sizes are based on approximate body measurements and may differ slightly by style.
- Dresses can be taken in approximately 2 sizes if too large.
- Dresses cannot always be let out if too small, so we always recommend to upsize when in doubt!
- We also recommend to order the size that you are at the time of order even if you are planning to lose weight, again it’s much easier to make a dress smaller than trying to make it larger.
